Services

We’re with you every step of the way

Maintenance Services

PortSIP service support is designed to save you time and money, which is available 24X7.

As a VoIP products / Solutions supplier with over 10 years of experience, PortSIP has acquired a deep understanding of what it takes to accomplish a successful solution implementation and maintain a quality system. This knowledge has been garnered and refined over the years in numerous different deployment scenarios for customers of small, medium, and large size.

PortSIP Services

Support Procedures

Maintenance Services are available via email and phone, including:

  • Help on configuring PortSIP products and questions in relation to its operation and development
  • Troubleshooting of PortSIP products
  • Help with configuration of supported phones and VoIP Providers
  • Analysis of SIP logs in case of interoperability issues
  • Help on configuring your firewall to work with PortSIP products

Renewal

Each new license includes one year warranty of free maintenance. Maintenance requires correct end-user details, otherwise it will not be activated.

A maintenance package entitles you to free updates of any new versions released. After the first year, you must purchase maintenance WITHIN 30 days after maintenance expiry to continue receiving these benefits.

If you do not renew your maintenance and wish to update to the latest version released, you will have to buy a version update.

PortSIP VoIP SDK

Top Reasons For Choosing PortSIP

Not forked from open source PBX

PortSIP PBX is developed by PortSIP team and isn’t forked from any open source VoIP PBX, which ensures much better performance and features.

Video conferencing

PortSIP PBX has built-in MCU,  which makes it an unparalleled, SIP standards video conferencing and collaboration solution that transforms your communications, increases productivity, slashes travel expenses, boosts customer service and propels sales!

Professional and realtime support

PortSIP is able to provides professional and real-time support since the PBX system is developed by our own team, without dependencies on other third-party services.

Client SDK and Mobile App

PortSIP also provides the client VoIP SDK and Mobile App, offers customization and rebranding service with nonrecurring PortSIP PBX license charge.

Customizable

PortSIP provides customization services that allow users to add new features according to their requirements, by which user could have unique PBX as to facilitate their business.

WebRTC Gateway

PortSIP PBX integrates WebRTC Gateay, which allows you to make & receive calls or join video conference from web browser without the need to download any plugins, so as to bridges the communications between Internet and SIP.