May 15, 2025, PortSIP is excited to announce the release of PortSIP PBX v22.2.0, a major update to our powerful and flexible unified communications platform. This version introduces several important features and enhancements focused on security, usability, and advanced call handling.
New Features and Enhancements
Security and Authentication
Two-Factor Authentication (2FA) via email verification codes is now supported for both web portal and app logins. This requires a properly configured mail server.
Password reset via email allows users to reset forgotten passwords securely using a reset link.
Night Mode Enhancements
Night Mode support extended to Queues, Ring Groups, and Virtual Receptionists. When activated, incoming calls are redirected to predefined destinations.
BLF key integration enables toggling Night Mode from supported IP phones.
PortSIP ONE app now supports Night Mode control directly within the app.
Call Handling Improvements
PIN-Based Calling: Users can dial a Feature Access Code (FAC) followed by a number, and the PBX will prompt for a voicemail PIN before placing the call.
New FAC to allow users to set or unset their default outbound caller ID.
Enhanced Call Park now supports SNOM phones.
Call Decline Enhancements:
If an agent declines a call, it won’t be offered again during the same session.
Declined calls are now routed to voicemail instead of being dropped.
Improved Transfer Behavior: After blind or attended transfers, caller and callee names/numbers are updated using the PAI header.
Notifications and Caller Display
Email alerts are sent when the concurrent call limit on a trunk is reached.
Caller display name replacement now uses the tenant (company) name in the following cases:
Queue callback calls
Calls from extensions in a user group with group caller ID
Calls forwarded during Night Mode by Queues, IVRs, or Ring Groups
New Integration
- Integrated the SMS API and SIP trunk with the provider CM.com
Other Enhancements
Meeting join via URL is now supported.
Auto-provisioning support added for Aastra/Mitel 6xxxi IP phones.
Push notification validity extended from 3 to 7 days, now configurable via
system.ini.Header behavior changes: P-Asserted-Identity and Remote-Party-ID headers are now disabled by default for Queues and Ring Groups.
New SRTP policy option in the SBC web portal allows toggling the inclusion of SRTP info in SDP.
Updated Microsoft 365 redirect URI: After upgrading, the new URI must be configured in your Microsoft 365 integration settings.
Bug Fixes
Emergency calls are no longer billed.
Fixed issues causing WhatsApp trunks to appear offline and inbound messages to show incorrect numbers.
Anonymous trunk calls now include the required Privacy header.
Corrected
extension_agent_statusto use string values for extension IDs.Webhook thread count management corrected.
“No Answer” destination now triggers properly when all agents are busy.
CANCEL messages now include SIP Reason header when a call is declined on one device.
Resolved call recording issues with API-initiated calls that were unanswered.
Addressed Ring Group disconnection issue when the last agent declines a call and repeat is enabled.
Fixed Advanced Routing bug where only the last route was applied.
Corrected issue where calls were routed to outdated trunk IP/port.
Fixed PortSIP ONE call drop when switching between Wi-Fi and mobile networks.
REST API Changes
This release includes new endpoints and updated endpoints to support features such as two-factor authentication, password reset, and Night Mode settings.
For full details, please refer to the Summary of Changes.
The PortSIP SBC, PortSIP ONE app also updated with a lot of new features, please follow the guides to upgrade.
About PortSIP
PortSIP is a global provider of VoIP and unified communications solutions. Built for performance, scalability, and security, our platform empowers service providers and enterprises to deliver reliable, modern communication services.
To learn more, visit www.portsip.com
